Personal Banker / Assistant Team Leader
June 2023 - December 2023
Interact with clients on a daily basis by assisting with
services such as setting up checking and savings accounts,
authorizing loans, and moving money. / Attending meetings
in place of my Team Leader whenever she's out of the
office and assisting the team about concerns.
Customer service / Technical support /Sales associate / Billing department
June 2022 - December 2022
Resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customers calls, Answering a high volume of customer calls.
Customer Service / Technical Support / Workforce Apprentice
February 2021 - September 2021
During this period, I diligently adhered to workplace procedures, ensured compliance with health and safety guidelines, updated training records, and successfully completed various tasks to work towards obtaining a qualification. My responsibilities encompassed providing customer service and technical support, showcasing my commitment to professionalism and continuous improvement.
Exemplifying unwavering commitment to unparalleled customer service, dedicated to ensuring complete satisfaction through each meticulous interaction.
Providing comprehensive technical support with precision and expertise, ensuring seamless resolution and optimal functionality for every user.
As a Chat Support Specialist, I excel in addressing inquiries with precision and responsiveness, offering timely and effective solutions to enhance the customer experience with utmost professionalism.